Explanation of Fees Waitlist and Reservation Fees Q & A

Your Agreement to secure Tenderheart Chihuahuas for purchase of a puppy is indicated with your initial payment to us, and places you on our waitlist. Only approved homes may be added to our waitlist, please do not send money via zelle or paypal without our expressed consent of approval.

Why do we ask for waitlist fees and what are they for ?  This mutually agreed amount allows us to effectively plan and manage our breeding program by securing good homes for our puppies in advance, allowing us to plan breedings, with the knowledge that good homes are waiting. Your good faith commitment to our program places you in priority status, as this signifies your serious intent to buy a puppy from us.  Planning is key for us to focus on healthy dams and puppies. Your initial payment/commitment covers our time spent with you for consultation and any questions, as well as our time contacting references, reviewing applications, and preparing your client file, etc. This is a non-refundable payment for the services mentioned above; however, your amount paid is not lost, as we deduct the total amount paid from your puppies’ total purchase price. Our waitlist fulfillment is in the order the fee was received, however we never take more than ten names for our waitlist, to keep the wait time a manageable and pleasant experience.  If you choose to wait for a certain look, size, or sex, you may pass on pups offered for a period of up to two years. Your deposit will apply toward the total price of your selected puppy once chosen; puppy pricing varies by puppy, as discussed at the time of application approval.

 

What Should I know about RESERVED STATUS ? 

Waitlist status will have first priority for choosing a puppy, however if you are approved without being on our waitlist first and have chosen an available puppy. A non- refundable Reservation Fee or deposit is required (amount will be disclosed with you when payment amount is discussed). Once your deposit is received, you can relax knowing that your puppy is yours alone! We will not offer your pup to anyone else, and all attempts to find a suitable home for this puppy cease. This puppy is effectively under contract with you, and the deposit  or Reservation fee is applied toward the total price of your puppy. Please note that when you have placed a puppy on RESERVE, the reservation fee will not be reurned to you for buyer remorse. If something should happen to the puppy in our care that renders the puppy unfit for a new home, your. money will be promptly returned or you may choose to apply it towards a different puppy.

 

 

Privacy Policy
We do not collect, sell, or redistribute any personal information, including but not limited to name, address, phone number, or email. All information provided is exclusively used for our waiting list and contact list to provide you with information about puppies available or upcoming litters. We respect your privacy and appreciate your patronage. This website may or may not collect cookies based on your desired selection to improve website functionality.